Privacy Policy

Last updated: March 23, 2026

1. Information We Collect

When you use MetricVault AI, we may collect the following types of information: account information such as your name and email address when you sign up or subscribe; usage data including URLs and domains you submit for analysis; payment information processed securely through Stripe (we do not store your full credit card details); and technical data such as browser type, IP address, and device information collected automatically when you visit our site.

2. How We Use Your Information

We use the information we collect to provide and improve our competitive intelligence analysis services, process your subscription payments, send you service-related communications, analyze usage patterns to enhance our platform, and comply with legal obligations. We do not sell your personal information to third parties.

3. Data Processing and AI Analysis

URLs and domains you submit are processed through our AI analysis engine to generate competitive intelligence reports. Analysis results are generated in real-time and are not permanently stored on our servers unless you have an active subscription with saved reports. We use OpenAI's API to power our analysis engine, and data sent for analysis is subject to OpenAI's data usage policies.

4. Third-Party Services

We use the following third-party services: Stripe for payment processing, OpenAI for AI-powered analysis, Google Analytics for website analytics, and Tawk.to for live chat support. Each of these services has their own privacy policies governing their use of your data.

5. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies through Google Analytics to understand how visitors interact with our site. You can control cookie preferences through your browser settings or our cookie consent banner.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit via TLS/SSL, secure payment processing through Stripe, and regular security assessments of our infrastructure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data; object to or restrict certain processing; request data portability; and withdraw consent where processing is based on consent. To exercise these rights, please contact us at privacy@metricvaultai.com.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will delete or anonymize your data within 90 days, except where retention is required by law.

9. Children's Privacy

MetricVault AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@metricvaultai.com.

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